Frequently Asked Questions

Find answers to common questions about Thirty One products, ordering, care instructions, and more. We’re here to help you make the most of your Thirty One experience!

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General Info
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Products
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Ordering
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Care & Maintenance

General Information

What is Thirty One and what do they sell?

Thirty One is a company specializing in stylish, functional bags, totes, and organizational products. Their product line includes:

Known for their durable construction and fashionable patterns, Thirty One products combine functionality with style.

What makes Thirty One products different from other bags?

Thirty One products stand out for several reasons:

  • Quality Construction: Made with durable materials designed to last
  • Thoughtful Design: Multiple compartments and pockets for optimal organization
  • Stylish Patterns: Wide variety of fashionable designs and colors
  • Versatility: Products designed for multiple uses and purposes
  • Personalization Options: Many items can be customized with embroidery
Where are Thirty One products made?

Thirty One products are manufactured overseas, primarily in facilities that meet the company’s quality standards. While not made in the USA, Thirty One maintains quality control measures to ensure their products meet customer expectations for durability and functionality.

About Our Products

What is the most popular Thirty One product?

The Large Utility Tote is one of Thirty One’s most popular products. Customers love its versatility, spacious interior, and durable construction. It’s perfect for grocery shopping, beach trips, organizing your car, or as a work tote.

Other bestsellers include the Double Duty Caddy for organization and Lunch Tote for school and work.

Are Thirty One bags good quality?

Yes, Thirty One bags are known for their quality construction. They feature:

  • Durable polyester fabric that withstands daily use
  • Reinforced stitching at stress points
  • Strong zippers and hardware
  • Water-resistant materials on many products
  • Sturdy handles and straps designed to support weight

Many customers report using their Thirty One bags for years with regular use. Check out our Storage & Utility Totes collection to see the quality for yourself.

What sizes do Thirty One utility totes come in?

Thirty One offers utility totes in several sizes to fit different needs:

Each size has specific features and compartments designed for different purposes. Browse our complete utility totes collection to compare.

Can Thirty One bags be personalized?

Yes! Many Thirty One products can be personalized with embroidery. This includes names, monograms, or custom text on most bags, totes, and accessories.

Personalization options vary by product and vendor. When shopping on Amazon or through consultants, look for personalization options in the product listing. Custom embroidery makes Thirty One products perfect for gifts!

Are Thirty One lunch bags insulated?

Yes! Thirty One lunch bags feature insulated interiors to keep food and beverages at the right temperature. The Thirty One Lunch Tote and Fresh Market Thermal both have thermal lining to maintain cold or hot temperatures for hours.

These lunch bags are perfect for school, work, picnics, and travel. View our complete Coolers & Lunch Bags collection to see all insulated options.

Ordering & Shopping

Where can I buy Thirty One products?

You can purchase Thirty One products from several sources:

  • Amazon: Wide selection with fast Prime shipping – browse products on our website with direct Amazon links
  • Thirty One Consultants: Independent representatives who sell Thirty One products
  • Online Marketplaces: eBay, Poshmark, and other resale sites often have new and gently used items
  • Local Sales: Thirty One parties and pop-up events in your area

We make it easy to find quality Thirty One products with convenient Amazon links throughout our site.

Are Thirty One products on Amazon authentic?

Yes, you can find authentic Thirty One products on Amazon. When purchasing:

  • Check seller ratings and reviews
  • Look for “Thirty One” in the product title and description
  • Read customer reviews mentioning product authenticity
  • Compare product descriptions with official Thirty One specifications

Our website provides verified Amazon links to help you shop with confidence. All products we link to are authentic Thirty One merchandise.

Does Thirty One have sales or discounts?

Thirty One products can be found at various price points depending on where you shop:

  • Amazon frequently has competitive pricing and occasional sales
  • Consultants may offer promotions during special events
  • Seasonal patterns may be discounted when new designs are released
  • Bundle deals can offer savings when purchasing multiple items

Check Amazon regularly for the best current prices on Thirty One products.

What is the return policy for Thirty One products?

Return policies vary depending on where you purchase:

Amazon: Typically offers 30-day returns on most items. Check the specific product listing for exact return terms. Amazon’s customer service handles all return requests for items purchased through their platform.

Consultants: Return policies vary by individual consultant. Ask about their specific policy before purchasing.

When shopping through our Amazon links, you’re protected by Amazon’s standard return policy and customer service guarantee.

Care & Maintenance

How do I clean my Thirty One bag?

Cleaning your Thirty One bag is simple:

For Regular Cleaning:

  • Wipe exterior and interior with a damp cloth
  • Use mild soap for stubborn stains
  • Air dry completely before storing items

For Deeper Cleaning:

  • Empty all pockets and compartments
  • Spot clean with gentle detergent and soft brush
  • Avoid machine washing unless specifically stated as machine-washable
  • Never use bleach or harsh chemicals
  • Allow to dry thoroughly in well-ventilated area
Can I put my Thirty One bag in the washing machine?

Most Thirty One bags should NOT be machine washed, as this can damage the structure, fabric, and any thermal insulation. The best cleaning method is spot cleaning with a damp cloth and mild soap.

Some specific products may have washing instructions – always check your product’s care tag if available. When in doubt, hand cleaning is the safest option to preserve your bag’s quality and longevity.

How do I remove odors from my Thirty One bag?

To freshen up a bag with odors:

  • Empty the bag completely and turn pockets inside out
  • Wipe interior with mixture of water and white vinegar (1:1 ratio)
  • Place an open box of baking soda inside overnight
  • Air out in fresh air and sunlight for several hours
  • Use fabric refresher spray designed for bags

For lunch bags and coolers, clean thoroughly after each use to prevent odor buildup.

How long do Thirty One products typically last?

With proper care, Thirty One products can last for many years. Customers commonly report using their bags for 3-5 years or longer with regular use. Factors affecting longevity include:

  • Frequency of use
  • Weight regularly carried
  • Care and cleaning practices
  • Storage conditions

The durable construction and quality materials used in Thirty One products contribute to their long-lasting performance. Many customers pass their bags down or continue using them for years.

How should I store my Thirty One bags when not in use?

Proper storage helps maintain your bags’ shape and condition:

  • Clean thoroughly before storing
  • Stuff bags with tissue paper or bubble wrap to maintain shape
  • Store in a cool, dry place away from direct sunlight
  • Avoid folding or crushing to prevent permanent creases
  • Keep away from heat sources
  • For utility totes, they can often nest inside each other to save space
💡 Still Can’t Find What You’re Looking For? Browse our product pages for detailed information about specific items, or check out our blog for tips, guides, and creative uses for Thirty One products!

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